CREATIVE ACTION INC

Creative Action Inc.is committed to maintaining the highest standards of privacy, confidentiality, and data protection. This Privacy Policy outlines our practices regarding the collection, use, protection, and disclosure of information obtained through our website and during the delivery of our services.

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Personally Identifiable Information (PII)

Personally Identifiable Information” (PII) refers to any information that can identify, contact, or locate an individual. This may include, but is not limited to: name, email address, phone number, mailing address, and information voluntarily provided through inquiry forms, employer interest forms, or referrals from the Florida Division of Vocational Rehabilitation (VR). Creative Action Inc. does not collect Social Security numbers or credit card information through this website.

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Information We Collect

• Information You Provide: Contact information, questions or comments submitted through our forms, and details related to your interest in services or partnerships.

• Information from VR: Limited referral information (such as name, contact information, and approved services) needed to coordinate VR-authorized programs.

• Automatically Collected Data: IP address, browser type, device information, and generalized site usage data used for analytics and site improvement.

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How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested information about programs and services.

• Coordinate OJT, WBLE, Placement, training, and related services authorized by VR.

• Communicate schedules, updates, reminders, and program changes.

• Support internal reporting, quality improvement, and compliance with state and federal requirements.

We do not sell or rent personal information to outside marketing companies. Information is shared only as necessary to deliver services or comply with legal and funding requirements.

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Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality, remember user preferences, and gather basic analytics about site usage. Cookies do not collect PII unless you choose to submit that information through a form. You may disable cookies through your browser settings; however, some features of the site may not function properly without them.

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Information Sharing

We may share PII only in the circumstances described below:

• With VR: To coordinate and document services for eligible participants in accordance with VR requirements.

• With Employers: When a participant is placed or scheduled for an OJT, WBLE, or related work experience with that employer and such information is necessary for onboarding and coordination.

• With Service Providers: Third-party vendors that support our website, secure data storage, or communication platforms. These vendors are not permitted to sell or use your information for unrelated purposes.

• When Required by Law: To comply with legal obligations, court orders, subpoenas, or requests from government authorities.

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Security Measures

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to PII is limited to authorized personnel and partners who require the information to perform their roles. While we strive to maintain a secure environment, no method of transmission or electronic storage is completely risk-free.

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Links to Other Websites

Creative Action Inc. may contain links to external websites. When you click on one of these links, you will be directed to a different site. We encourage you to review the privacy statements and practices of any linked websites, as their policies may differ from ours. Creative Action Inc. is not responsible for the content, security, or privacy practices of external websites.

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Your Rights and Choices

Depending on applicable law, you may have the right to request access to your personal information, request corrections, or request limitations on certain uses. Participants receiving VR-funded services must also follow VR guidelines regarding service records and documentation.

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You may contact us to inquire about, update, or correct your information at:
📧 info@creativeactionservices.com
📞 (786) 640-3654

Last updated: January 2025

Last updated: January 2025